Accepted Payment Methods
We accept the following secure payment methods:
- Major credit and debit cards (Visa, MasterCard, American Express)
- ACH bank transfers
- PayPal
- Zelle
- Checks
Payment Terms
Full payment is required at the time of order confirmation. Orders are processed and scheduled for delivery only after payment is received and cleared.
Invoicing
Upon order confirmation, an itemized invoice will be emailed to you, detailing the container cost, flat-rate shipping fee of $350, applicable taxes, and any customization charges.
Taxes and Fees
Sales tax is calculated based on the delivery address and will be included in the total amount due. There are no hidden fees; all charges are transparently listed on your invoice.
Cancellations and Refunds
- Orders can be canceled within 24 hours of placement for a full refund.
- Cancellations made after 24 hours may incur a 5% processing fee.
- Once an order has been dispatched, shipping fees are non-refundable.
Late or Failed Payments
For ACH transfers and checks, ensure that funds are available and payments are completed promptly. Orders with failed or delayed payments may be canceled. A late payment fee of 1.5% per month may apply to outstanding balances.Termly
Payment Security
All transactions are processed through secure, PCI-compliant payment gateways to protect your financial information. We do not store your payment details on our servers.
Billing Inquiries
For any questions or concerns regarding billing, please contact our support team at info@neocontain.com. We are committed to resolving any issues promptly and efficiently.
This policy ensures transparency and sets clear expectations for our customers regarding payment procedures.