At NeoContainers, your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, place an order, or communicate with us.
1. What Information We Collect
We collect the following types of information:
- Personal Information: name, email address, phone number, shipping and billing address
- Order Information: products purchased, order total, payment method (we do not store full card details)
- Account Information: if you create an account, we may store your login details
- Device and Usage Information: IP address, browser type, pages visited, and time spent on our site
- Cookies and Tracking: we use cookies to improve your shopping experience and track website usage. You may disable cookies in your browser settings.
2. How We Use Your Information
We use your information for the following purposes:
- To process and fulfill your order
- To send order confirmations, shipping updates, and customer service messages
- To improve our website, services, and user experience
- To comply with legal obligations (such as tax and accounting records)
- With your consent, to send you promotional emails or offers
3. How We Protect Your Information
We use industry-standard security practices, including:
- SSL (Secure Socket Layer) encryption
- PCI-compliant payment gateways
- Restricted internal access to customer data
We do not sell or share your personal data with third parties, except as required to process your orders (e.g., shipping carriers or payment processors).
4. Sharing Your Information
We may share your information with:
- Trusted third-party partners like payment gateways and shipping providers
- Government authorities if legally required (e.g., fraud investigation)
- Email marketing platforms (only with your consent)
We never sell your information.
5. Your Rights
You have the right to:
- Access, correct, or delete your personal data
- Opt out of marketing emails at any time
- Request that we stop using your information for certain purposes
To exercise any of these rights, contact us at info@neocontain.com.
6. Data Retention
We retain your order and account information for as long as necessary to fulfill your purchase and meet legal obligations (e.g., taxes, accounting).
7. Changes to This Policy
We may update this Privacy Policy occasionally. Any changes will be posted here with the updated “Effective Date.” We encourage you to review this policy periodically.
8. Contact Us
If you have questions about this policy or your personal information, contact us at:
NeoContainers
📧 info@neocontain.com
📍 1925 Dead Mans Gulch Ct, Bozeman, MT 59715
📞+1 (406) 219-8466